AEON Laser Demo Checklist: Test a Real Customer Order

Test Your Real Jobs

A laser demo is your best chance to see how a machine handles the work you actually plan to sell. Not a pre-loaded sample file, not a perfect square of acrylic, but a real customer order. Bring suitable material, actual-size artwork, and a realistic order quantity. Watch the setup, check the finished pieces, and time the whole job. Then compare the machine and accessories you saw with what's listed in your quote.

The short answer: Pick one typical order and decide ahead of time what a good finished piece looks like. Ask the demonstrator to run it on the machine you're considering, with settings suited to that material and machine. Count the pieces you'd actually sell, note any finishing work left over, and ask to see the job repeated. Then use what you learned to talk through capacity, training, and the full purchase package.

Safety first: This guide is general information. Always follow the manual and approved-materials guidance for your exact machine, your workplace safety assessment, and all federal, state, and local requirements.

Ready to Set Up a Demo?

Tell a laser specialist your product, material, and the machine you’re interested in, and we’ll talk through the demo options.

01

Use This Checklist Before You Book

The most useful demos are planned. Before you reach out, take a few minutes to decide what you want the demo to prove.

  • Pick one real order. Choose a product you expect to sell often, not your most ambitious idea. A batch of 20 engraved coasters tells you more than one showpiece sign.
  • Name the machine you're considering. If you're torn between two models or two laser sources, say so up front. Our MIRA vs. NOVA vs. Super NOVA guide can help you narrow it down first.
  • List your questions. Write down what you're unsure about, whether that's bed size, cutting thickness, engraving detail, or how long setup takes.
  • Ask what demo options are available. Demo formats and availability can vary, so ask what's possible for the machine and material you have in mind, and what you'll need to send ahead of time.

Ready to set one up? Email sales@aeonlaser.us with your product, material, and the machine you're interested in, and we'll talk through the options.

02

Pack for the Product You Plan to Sell

The closer your demo materials are to a real order, the more you'll learn. Here's what to bring or send:

Bring Why it matters
Material from your actual supplier Two sheets with the same label can cut differently. Include the supplier name, product code, and measured thickness.
Safety and material info The demonstrator needs to confirm the material is approved for laser processing before running it.
Actual-size artwork A design that looks great on screen can lose detail at real size. Send files in the format you'll actually use.
Your largest normal blank This shows whether the product, plus any jig or holder, fits the bed with room for engraving travel.
Extra pieces Bring enough for a first test, a full batch, and a repeat run.
Any jigs or holders you use Fixtures change the working height and how parts are positioned.
A realistic order quantity A batch of your typical order size shows layout, loading, and handling, not just laser time.

If you don't have a design yet, bring a blank and a measured sketch. A rough version of a real product beats a polished sample that doesn't match what you'll sell. (Our laser bed size guide explains how to measure for fit.)

03

Agree on the Finish Before Comparing Speed

A fast job only matters if the pieces are good enough to sell. Before the laser fires, decide what “good” means for this product, and share it with the demonstrator.

  • Edges: How much darkening, charring, or residue is acceptable? Do edges need to be glossy, like on acrylic?
  • Detail: What's the smallest text or finest line that has to read clearly at actual size?
  • Fit: For slots, tabs, inlays, or layered pieces, what tolerance do your assemblies need?
  • Appearance: Check the top, the edges, and the back. Will you need to sand, mask, or clean anything?
  • Consistency: Should every piece in the batch look the same, from the first one to the last?

If you have a finished piece you already sell, bring it along as a reference. It's the easiest way to show what you expect. And snap photos of the demo results in consistent lighting so you can compare later.

Once you know what passes, speed becomes a useful number. Until then, it's just a number.

04

Follow One Order From File to Finished Pieces

Watch the whole workflow, not just the moment the laser runs. Here's what to look for at each step:

  1. File prep. How long does it take to open your file, adjust the layout, and assign settings? Ask which software the machine uses and whether your file format works as-is.
  2. Loading and positioning. Watch how the material goes in and how the design lines up. Does a camera or jig help? How long does it take?
  3. Focus. Ask how focus is set for your material and thickness, and whether it needs to change between products. (Our autofocus vs. manual focus guide covers the basics.)
  4. The run. Note the actual laser time. Watch for flare-ups, smoke clearing, and anything that needs the operator's attention.
  5. Unloading and inspection. Check every piece against your finish standard, including the back and edges. Set aside any you wouldn't sell.
  6. Finishing. Note any masking removal, sanding, cleaning, or assembly the pieces still need. Try a few of these steps yourself and time them.
  7. The repeat. Ask to run the same job again. A result you can repeat is far more useful than one great first try.

Ask questions as you go. Why was that setting chosen? What would change for a thicker sheet? What would a new owner find hardest? Those answers tell you a lot about the learning curve and training you'll want. Want to plan your demo order together? Call us at (321) 260-2325.

Plan Your Demo Order With Us

Share your file and material ahead of time, and we’ll help you plan a demo that answers your real questions.

05

Record Time in a Way Your Shop Can Use

Laser run time is only part of the story. To estimate real capacity and pricing, break the job into steps and write down each one.

What to record Example notes
Setup File prep, material loading, positioning, focus
Laser time Actual run time from start to finish, not the software estimate
Unloading and inspection Removing parts, checking the finish, setting aside rejects
Finishing Masking removal, sanding, cleaning, assembly
Pieces attempted vs. good pieces How many you ran and how many you'd actually sell
Machine and settings Model, source, lens, focus method, speed, power, passes
Material Supplier, product code, measured thickness

A Simple Example

Here's how the math might look for a made-up demo run. These numbers are for illustration only, not a speed claim for any machine.

Say you run a batch of 12 engraved pieces. Setup takes 15 minutes, laser time is 24 minutes, unloading and inspection take 6 minutes, and finishing takes 18 minutes. That's 63 minutes total.

  • If all 12 pieces pass: 63 ÷ 12 = 5.25 minutes per good piece
  • If only 11 pass: 63 ÷ 11 = about 5.7 minutes per good piece

Notice that the laser was running for less than half the total time. That's why timing the whole job matters. Plug your own numbers into our laser job pricing guide to turn them into a real price.

06

Compare What You Saw With Your Quote

A great demo only helps if your quote matches it. Before you order, check that the machine you'll receive is set up like the one you watched.

  • Same model, laser source, and wattage
  • Same lens and focus method
  • Same bed surface (honeycomb, knife blades, or both)
  • Any accessories used in the demo, like a rotary or jig, are in the quote or priced separately
  • Software and license details are spelled out
  • Training, warranty, and support are listed
  • Delivery, installation, exhaust, and electrical needs are covered

If anything you saw isn't in the quote, ask about it now rather than after delivery.

Check the Machines Before Your Demo

Review current pricing, source options, and accessories for the models you plan to see, so your quote is easy to compare.

07

Frequently Asked Questions

Do I need a finished design for a demo?

No, but it helps. If you don't have one yet, bring a blank and a measured sketch of a product you plan to sell.

What if my material isn't approved for laser use?

The demonstrator may not be able to run it. Get the supplier's safety and material info ahead of time, and have a backup material ready.

Should I time just the laser?

No. Time the whole job, including setup, unloading, inspection, and finishing. Laser time alone can make a job look much faster than it really is.

What does a demo not tell me?

One demo can't predict your long-term output, sales, or results in a different room with different materials. Use it as a starting point, and keep testing once your machine arrives.

Can I see more than one machine?

Ask. If you're deciding between models or laser sources, running the same job on each is the clearest comparison.

Ready to Test a Real Order?

Tell us what you make, what material you use, and how big your typical order is. We'll help you plan a demo that answers your real questions.

Phones are answered Monday to Friday, 9:00 AM to 5:00 PM ET. Or email sales@aeonlaser.us.