AEON Buyback Program
Any laser. Any brand. Up to $5,000 toward a new AEON.
You already own a laser. It was expensive, it is getting slower, and the next machine is going to cost real money. The AEON Buyback Program puts the machine you have toward the machine you need: CO₂, fiber, UV or diode, from any manufacturer, less than seven years old. Decommission it, return the core components, and take a credit of $500 to $5,000 off a new AEON. Current AEON owners add $2,000 more.
See your credit before you pick up the phone.
Enter what you paid for your current laser and choose the AEON you are considering. The calculator applies the published credit schedule and the loyalty bonus, and shows which machines unlock a bigger credit. Your approved credit is confirmed in writing after AEON verifies your documentation.
Where you land on the credit schedule
A tier is yours when both numbers clear it: your original purchase price is above the tier’s threshold and the new AEON is at or above the tier’s minimum. You get the highest tier you clear on both.
| Best matches for your trade-in | Price | Credit | With bonus | Your price |
|---|
Get this credit confirmed in writing.
Send us the details and a laser specialist replies within one business day with your tier, the AEON that fits, and the application steps for your machine. Your calculator estimate goes with it.
- No cost, no commitment
- Nothing gets dismantled until approval
- Have the original invoice and proof of payment handy
The best reason to switch to AEON is the machine. This is the second-best reason.
A laser you bought five years ago has value, but almost none of it is on the used market. Listing it means strangers in your shop, a lowball offer and a warranty you have to give. We would rather take the machine out of circulation and put the value where it belongs: on your invoice.
We do not care whose name is on the lid.
Glowforge, Epilog, Trotec, Thunder, Boss, OMTech, xTool, Universal, a fiber marker from a trade show, an older AEON: if it is a CO₂, fiber, UV or diode laser under seven years old and you own it outright, it qualifies for an application.
- Desktop diode machines from $500
- Glass-tube and RF CO₂ flatbeds of any size
- Fiber and UV marking systems
- Previous-generation AEON machines, with the loyalty bonus on top
The credit is on a schedule, not in a negotiation.
Five tiers. Your original purchase price sets the ceiling; the AEON you buy sets the floor. Nobody is appraising your machine over the phone or asking what the competitor offered. Document what you paid, pick your AEON, and the number is the number.
- $500 credit on a $5,000 AEON for any qualifying machine
- $2,500 for a machine that cost over $7,500, on an AEON of $15,000 or more
- $5,000 for a machine over $17,500, on an AEON of $25,000 or more
- $2,000 more for any current AEON owner
Written approval first. Nothing touched until then.
You send photographs, the serial plate and a copy of the original invoice with payment confirmation. We send a written approval that names the credit, the minimum purchase, the exact components to return, the decommissioning steps for your model, a deadline and a prepaid ground label where it applies. On some machines we will ask for the whole unit instead, shipped to our Florida facility at our expense. Then, and only then, you take the machine apart.
- Model-specific instructions for your machine
- One continuous verification video with a code we supply
- Fiber, UV and RF sources are returned whole, never opened
- Glass tubes are destroyed on site or by a certified recycler, never shipped
- Whole-machine returns are freight-paid by AEON
Five steps from the laser you have to the laser you want.
The machine stays whole until you have written approval. The credit stays on your order as long as you finish by the deadline in that approval.
Apply
Send us the original invoice with proof of payment, photos of the machine and its serial plate, and a signed ownership certification.
A quote or a listing is not an invoiceGet written approval
We verify the paperwork and send your credit, the parts to return, the decommissioning steps and a deadline, in writing. On some machines we ask for the whole unit instead, shipped at our expense.
Approval is at AEON’s discretionDecommission on video
Follow the written steps on one continuous video: serial plate, our verification code, power off, parts out, source disabled.
Skipped if we are collecting the whole machineShip it
Send the parts on our prepaid label, or let us pick up the whole machine. We match what arrives to your application.
No glass tubes, liquids or batteries in the boxCredit confirmed
Once everything checks out, the credit is locked in on your new AEON order and the machine ships.
2 weeks in stock, 6 weeks pre-orderFive tiers. Two numbers decide which one is yours.
The documented original purchase price of your trade-in and the selling price of the new AEON, before freight, tax, services and accessories, and before the credit itself is applied. You receive the highest credit for which both qualify.
| Documented original purchase price | Maximum trade-in credit | Minimum new AEON machine purchase | AEON machines at or above the minimum |
|---|---|---|---|
| Up to $3,500 | $500 | $5,000 | Every AEON |
| More than $3,500 | $1,250 | $10,000 | MIRA X, every NOVA and Super NOVA |
| More than $7,500 | $2,500 | $15,000 | MIRA X, every NOVA and Super NOVA |
| More than $12,500 | $3,500 | $20,000 | NOVA 16S DC, NOVA RF, every Super NOVA |
| More than $17,500 | $5,000 | $25,000 | NOVA RF, every Super NOVA |
Example: a machine originally purchased for $9,000 clears the $7,500 threshold, so it carries up to $2,500 of credit on an AEON priced at $15,000 or more. On a MIRA 9X at $9,999 the same machine carries $500, because $9,999 only clears the $5,000 minimum. Add the $2,000 loyalty bonus to either if you currently own an AEON.
What qualifies, and what we ask you to send back.
A machine qualifies when
- Laser type
- CO₂ glass tube, CO₂ RF, fiber, UV or diode, from any manufacturer.
- Age
- Less than seven years old, confirmed from the serial number, manufacturing label or documented manufacturing date. If that cannot be verified, AEON may use the original invoice date.
- Ownership
- You own it, you can decommission it, and it is free of liens, leases, security interests and disputes.
- Documentation
- A copy of the original invoice showing the machine price, with confirmation of payment, so that the manufacturer, model, serial number, age and original purchase price can be verified. A purchase agreement or payment record may be accepted alongside it at AEON’s discretion.
- History
- Not previously traded in, decommissioned, reported stolen or used to obtain another promotional credit.
- Commitment
- You agree to permanently remove it from laser service. The chassis can be recycled, scrapped or repurposed for a non-laser use, never rebuilt, resold or donated as a laser.
Components we typically ask for
- Control
- Main controller; keypad, control panel or operator interface.
- Power and motion
- Laser power supply; motor or servo drivers.
- Optics
- Laser head.
- Source
- Fiber, UV, RF CO₂ and diode sources are returned complete and unopened. Never puncture, crush or break a sealed source. Glass CO₂ tubes are never shipped: they are rendered permanently unusable on site after discharge, draining and removal by a qualified person, or by a certified laser technician or recycler with a certificate of destruction, when approved in advance.
- Anything else named in the approval
- Occasionally a model needs one more part to be properly decommissioned; the approval says so.
- Or the whole machine
- For any trade-in, AEON reserves the right to have the complete machine shipped to its facility instead of individual components. When AEON exercises that right, AEON arranges and pays the freight and the approval includes packing instructions.
- Do not ship
- Broken glass, laser tubes, liquids, charged electrical components, batteries or anything classified as hazardous for shipping, unless AEON gives written permission.
The parts of the policy people ask about after they should have.
The credit
- Applies only to the approved purchase of a new AEON laser machine, one trade-in per machine unless otherwise approved.
- Cannot be redeemed for cash, transferred, applied to a prior purchase or carried over; it has no value once the approved transaction closes.
- Cannot exceed the purchase price of the new machine and cannot be combined with other promotions unless AEON approves it in writing. The loyalty bonus is one per new machine, approved in writing, and follows the same rules.
- Stays conditional until AEON has received and verified the components and the decommissioning evidence.
Cancellations, returns and mistakes
- Cancel the new-machine order before the trade-in is complete and the credit comes off. If you have already destroyed the machine or surrendered components, AEON cannot restore it or return them.
- Return the new AEON under its return policy and the credit is not refunded in cash; the maximum refund is what you actually paid after the credit. Decommissioned property is not returned.
- Fail to complete the approved requirements by the deadline and the credit is removed; the unpaid balance is due before shipment.
- Inaccurate, altered or misleading applications, substituted components or falsified evidence void the credit, and you may owe the credit back plus AEON’s costs.
Questions people ask about the Buyback Program.
Will you give me cash for my laser?
No. This is a promotional trade-in credit applied to a new AEON at the time of purchase. There is no cash payment, refund, store credit or transferable value for the machine you trade in. If you want cash for your laser, sell it; if you want the most it can be worth against a new AEON, trade it.
My machine is eight years old. Can I still trade it in?
Not under the standard program; the cut-off is seven years on the date of approval. AEON can grant a written exception on a case-by-case basis, so ask on your Laser Fit Call. The age is confirmed from the serial number or manufacturing label, not from when you bought it, unless the manufacturing date cannot be verified.
I bought my laser used. What counts as the original purchase price?
The lower of what you paid, documented, and the machine’s documented original retail price. Either way you need a copy of the original invoice with confirmation of payment; if that cannot be produced, AEON may assign a reasonable value or decline the application, so find the paperwork before you apply.
Why does the old machine get retired? Can’t you just resell it?
Think of it like Cash for Clunkers. The point of the program is to get an older machine off the road for good and replace it with something better, and the credit is what makes that worth doing. So instead of your old laser ending up on a used listing, it is retired: the core parts come back to us and the source is permanently taken out of service, or on some machines we simply collect the whole unit. Whatever we receive is recycled, reused for parts or responsibly disposed of. The empty cabinet is yours to recycle, scrap or turn into anything that is not a laser. You never have to deal with a buyer, a warranty question or a hauler.
Why would AEON want the whole machine instead of parts?
Some machines are easier to verify, decommission and recycle as a unit than as a box of components, and on some the source cannot be removed safely by the owner. For any trade-in, AEON reserves the right to have the complete machine shipped to its Florida facility. If we exercise it, the written approval says so, AEON arranges and pays the freight, and you do not dismantle anything. The credit is the same either way.
Can I trade in two machines on one AEON?
The program is one qualifying trade-in per new AEON machine unless AEON approves otherwise in writing. If you have two machines and are buying two AEONs, that is two applications.
Does the credit stack with financing or other AEON promotions?
Financing is separate and unaffected; the credit reduces the amount financed. Other promotions, dealer offers and loyalty offers do not stack unless AEON approves the combination in writing. The $2,000 AEON Owner Loyalty Bonus is designed to stack with the trade-in credit and is approved alongside it.
Does the credit lower my sales tax?
It depends on your state. The tax treatment of a promotional credit varies by jurisdiction, and AEON does not guarantee that it reduces the taxable selling price of the new machine. You remain responsible for applicable taxes.
Can I trade in an old AEON?
Yes, and it is the best deal in the program: the trade-in credit on the old machine plus the $2,000 AEON Owner Loyalty Bonus for being a current owner. The same eligibility rules apply, including the seven-year limit.
What happens to the warranty on my new AEON?
Nothing changes. The new machine carries AEON’s standard terms: a 2-year warranty from the day you receive it, plus the usual sales, support, financing, shipping and return terms. The trade-in machine and its components are accepted as-is; the only promises you make are about ownership, authenticity and your authority to participate.
Bring your invoice. Leave with your credit in writing.
A Laser Fit Call is a conversation with someone who works on these machines every day, at the company that builds them. Tell us what you run now, what it cost and what you make, and we will confirm your tier, recommend the AEON that fits, and walk you through the application. If your current machine is the right machine, you will hear that too.