Knowledge Base
All machines
Guides, videos and manuals for your AEON laser.
Prepare Your Workspace
Electrical, ventilation, safety and temperature requirements to set up before your laser arrives.
Read Guide →Laser Delivery
Inspect the crate when your laser arrives, and report any damage without refusing the shipment.
Read Guide →Machine Shipping and Receiving: What to Expect
What to tell us before delivery, how tracking and scheduling work, and what to check when your machine arrives.
Read Guide →LightBurn Camera Setup
Calibrate the LightBurn camera on a MIRA or NOVA, use it to place and trace designs, and fix common placement issues.
Read Guide →LightBurn Basics
A tour of LightBurn: design tools, vector and raster graphics, the workspace and its windows, and how to run a project.
Read Guide →LightBurn Setup: After Your Machine Arrives (Mac)
Install LightBurn on a Mac with your license key, load the device profile from the USB drive and connect to your laser by USB o...
Read Guide →LightBurn Setup: After Your Machine Arrives (PC)
Install LightBurn on Windows with your license key, load the device profile from the USB drive and connect to your laser by USB...
Read Guide →LightBurn Setup with a License Key: Before Your Machine Arrives (Mac)
Install LightBurn on a Mac, activate your license key and create your machine as a device before your laser arrives.
Read Guide →LightBurn Setup with the Free Trial: Before Your Machine Arrives (Mac)
Install the LightBurn free trial on a Mac and create your machine as a device before your laser arrives.
Read Guide →LightBurn Setup with a License Key: Before Your Machine Arrives (PC)
Install LightBurn on Windows, activate your license key and create your machine as a device before your laser arrives.
Read Guide →LightBurn Setup with the Free Trial: Before Your Machine Arrives (PC)
Install the LightBurn free trial on Windows and create your machine as a device before your laser arrives.
Read Guide →Optimizing Score Line Settings
How to balance speed, power and focus for clean, consistent score lines on a CO2 laser.
Read Guide →Understanding Materials and Settings for a CO2 Laser
The fundamentals of choosing materials and finding speed, power, LPI and focus settings for a CO2 laser.
Read Guide →Engraving Raster Images
How to choose, edit and set up a photo for raster engraving in LightBurn.
Read Guide →Optimizing Tumbler Settings
The speed, focal depth and LPI tests we use to find the best settings for engraving a tumbler.
Read Guide →How to Configure a Full Wrap Design When Engraving Tumblers
How to measure a tumbler and size a LightBurn file so a design wraps the full circumference.
Read Guide →Material Rapid Test
How to use the Material Rapid Test file to find engraving and cutting settings for any material.
Read Guide →Optimizing Acrylic Settings
Suggested speed and power ranges for etching, engraving, scoring and cutting acrylic.
Read Guide →Glass Engraving
Starting settings and tips for engraving glass without cracking it.
Read Guide →Why Is My CO2 Laser Not Cutting?
Ten things to check when your CO2 laser will not cut through: settings, optics, squareness, alignment, focus, air, chiller wate...
Read Guide →Winterizing Your Laser
Protect a water cooled laser from freezing: when to act, how much antifreeze to use, and the steps for storage or continued use.
Read Guide →Steps Per Rotation: Roller Rotary
Fix rotary engravings that come out stretched or squished by measuring a test square and recalculating steps per rotation.
Read Guide →Common Machine Errors and Solutions
What slop errors, Hard Limit Protect, Machine Protected, Water Error 1 and file transfer failures mean, and how to clear each o...
Read Guide →Wireless Remote Control for AEON Lasers
What each button on the wireless remote does, and how to wire a remote into a legacy or REDLINE machine.
Read Guide →CO2 Laser Tubes: RF or Glass?
How RF and DC glass CO2 laser tubes differ in cost, durability, performance and maintenance.
Read Guide →Chiller Flow Sensor Replacement
Replace a failed chiller flow sensor: remove the old one, fit the new one the right way round and join the wires with solder se...
Read Guide →Focal Lenses: Types and Applications
How focal length and lens diameter affect your results, and which AEON lens fits which machine.
Read Guide →Still Stuck? Call (321) 260-2325
Our US-based support team is one phone call away. More ways to reach us are on the Support page.