Knowledge Base
Getting Started
Guides, videos and manuals for your AEON laser.
Getting Started with REDLINE NOVA
Prepare your workspace, then receive, uncrate, roll off the pallet, set up and power on a REDLINE NOVA for the first time.
Read Guide →Getting Started with REDLINE MIRA 7S and MIRA 9S
Prepare your workspace, then receive, uncrate, set up and power on a REDLINE MIRA 7S or MIRA 9S for the first time.
Read Guide →Getting Started with REDLINE MIRA 5S
Prepare your workspace, then receive, unpack, set up and power on a REDLINE MIRA 5S for the first time.
Read Guide →What’s in the Box: REDLINE MIRA S and NOVA S
The standard contents that ship with a REDLINE MIRA S or NOVA S, with a photo of each item.
Read Guide →Prepare Your Workspace
Electrical, ventilation, safety and temperature requirements to set up before your laser arrives.
Read Guide →Laser Delivery
Inspect the crate when your laser arrives, and report any damage without refusing the shipment.
Read Guide →Unboxing and Setting Up Your NOVA
Video walkthroughs for uncrating a NOVA, setting it up, checking the alignment and running a first engrave.
Read Guide →Lifting, Turning or Moving Your MIRA
Prepare a MIRA 7 or MIRA 9 for tight spaces, then tip it safely onto its side on a furniture dolly.
Read Guide →Lifting Your MIRA onto a Stand or Workbench
How four people lift a MIRA safely onto its stand or a workbench, then level it.
Read Guide →Unboxing and Setting Up Your MIRA Pro
Uncrate a MIRA Pro, lift it onto its stand, unpack it, fill the chiller, vent the fan and power it on for the first time.
Read Guide →Unboxing and Setting Up Your MIRA
Uncrate a MIRA, lift it onto its stand, unpack it, fill the chiller, vent the fan and power it on for the first time.
Read Guide →Machine Shipping and Receiving: What to Expect
What to tell us before delivery, how tracking and scheduling work, and what to check when your machine arrives.
Read Guide →Disassembly and Reassembly: NOVA
Take a NOVA 10, 14 or 16 apart into its top and base, move it through tight spaces, then reassemble and rewire it.
Read Guide →Disassembly and Reassembly: REDLINE NOVA S
Take a REDLINE NOVA apart into its top and base, move it through tight spaces, then reassemble and reconnect it.
Read Guide →Still Stuck? Call (321) 260-2325
Our US-based support team is one phone call away. More ways to reach us are on the Support page.