Unmatched Support

Not only will you get the best laser, you'll get the best of the Aeon Support team!

Many laser cutting and engraving machine retailers will sell you the machine and send you on your way once the sale is over.

Aeon Laser USA offers a range of personalized one-on-one support options and provides free, unlimited email support for the lifetime of your machine.

Tech Support Hours

  • Monday 8:30 AM - 9:00 PM ET
  • Tuesday 8:30 AM - 9:00 PM ET
  • Wednesday 8:30 AM - 9:00 PM ET
  • Thursday 8:30 AM - 9:00 PM ET
  • Friday 8:30 AM - 9:00 PM ET
  • Saturday CLOSED
  • Sunday CLOSED

Find Answers on our Knowledge Base

Find startup guides, answers to common questions, maintenance tips, and more.

Get Answers

Is your laser malfunctioning?

Fill out a support ticket request to get help.

Open Support Ticket

Machine Parts on Demand

Get replacement mirrors, lens, ignition keys, and more.

Order Parts

Just got your laser?

📚 Check out our Getting Started Guides on our Knowledge Base.

📹 Check out our Laser 101: A Beginner's Guide video series.

Watch Laser 101