Many laser cutting and engraving machine retailers will sell you the machine and send you on your way once the sale is over.
Aeon Laser USA provides free remote startup training and unlimited US-based phone support when you purchase a machine from us.
Here is how it works:
For any general tech support questions, email support@aeonlaser.us for the fastest service! Someone will respond to you promptly.
If your machine is malfunctioning, create a Support Ticket Request to get help. You can count on having parts delivered overnight whenever possible. Once received, US techs are standing by to walk you step by step through the repair via phone, Zoom, Skype or Facetime.
If we can't fix your issue remotely, you may qualify to receive a visit from our emergency response team. Aeon Laser USA can have a qualifed technician deployed and at your front door within 48 hours of your distress call.
